Our Commitment

We take the safety, security and well-being of our users very seriously.

We are continuously exploring new updates, partnerships and technologies to enhance and inform our safety efforts while fostering a respectful environment for meeting new people.

Our Safety Tools

We utilize a network of industry-leading automated and manual moderation and review tools, systems and processes - and invest significant resources - to prevent, monitor and remove inappropriate behavior (impersonation, harassment and more) from our app.

These tools include automatic scans of profiles for red-flag language and images; manual reviews of suspicious profiles, activity, and user generated reports; banning suspicious accounts; as well as blocking of email addresses, phone numbers, IP addresses and other identifiers associated with bad actors.

We have a zero-tolerance policy on harassment and encourage our community to report any instance of misconduct and/or anyone who violates our Community Guidelines or Terms of Use, via the self-reporting tool featured on all GoldenMeets profiles or by contacting our support team. In the event that we receive such a report, our dedicated community team takes appropriate measures, which may include removing the content, banning the user, or notifying the appropriate law enforcement resources.

We are constantly evaluating and refining our processes, and will always work with law enforcement, where possible, to protect our users.

Response to Reports of Assault: GoldenMeets users can easily report instances of abuse or assault in-app or online. We strongly encourage any user who believes they have been a victim of a crime to report it to law enforcement. Our team works to promptly investigate reported crimes, assess and take appropriate action, and fully cooperates with law enforcement in any investigation.

When a user reports an assault to GoldenMeets, we attempt to identify the alleged perpetrator and block the associated account. We are checking across our various brands to see if the user has other accounts on other platforms. If any are found, they are blocked as well.

Fraud

We take the issue of fraud very seriously at GoldenMeets. We have a zero-tolerance policy on predatory behavior of any kind. We have a dedicated fraud team that utilizes a network of industry leading technology that scans for fraud and reviews each and every member profile for red flag language, and conducts manual reviews of suspicious profiles, activity, and user generated reports.Our automated system monitors any attempts to request financial information through our self-reporting tool. We try our best to keep you safe and make communication comfortable.

Data Privacy and Platform Security

Our users’ privacy is a top priority at GoldenMeets, and we work diligently to ensure that we go above and beyond applicable privacy laws and industry standards. When it comes to GoldenMeets users’ data, our sole mandate is keeping our users safe and their data private.

We do not sell data to third parties or depend on advertising to maintain or grow our business. Your data is yours.

Additionally, we are constantly improving our defenses in the battle against those with malicious intent. However, we do not discuss any specific security tools we use or enhancements we may implement to best protect our users and avoid tipping off any would-be offenders.